Refund policy

Last Updated: September 22, 2025

Thank you for shopping with Emmanuel Johnson Self-Help
We value your trust and want you to feel confident when purchasing our digital products.
Please read this policy carefully before making a purchase.

Digital Products (eBooks & Downloads)

Since all our products are digital and instantly accessible, we cannot accept returns or issue refunds once your purchase is complete.
This is a standard practice for digital content, ensuring fair access for all customers.


Refund Exceptions

Refunds may be issued only if:

  • You were charged twice for the same product (duplicate payment).

  • You experienced a technical issue (such as a corrupted or missing file) that prevents you from accessing your purchase, and our support team is unable to resolve the problem.

If you believe you qualify for a refund, please email us within 7 days of purchase at: emmanueljohnson900041.com 

Please include your order number, the product name, and a brief description.

Exchanges & File Support

If you have trouble downloading your ebook or need a different file format, contact us at emmanueljohnson900041.com 

We’ll gladly help you access the correct file at no extra cost.

Contact Us

For questions about this policy, please reach out to: emmanueljohnson900041.com